Privacy Policy

Welcome to Instafix EG. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains:

    •    What information we collect

    •    How we use and share it

    •    Your rights regarding your data

    •    How we protect it

    •    How you can contact us

 

By using our Site, you accept the practices described in this Privacy Policy.

 

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1. Information We Collect

 

We may collect and process the following types of information:

 

1.1. Information You Provide Directly

    •    Name, email address, phone number

    •    Address or shipping/billing information (if relevant)

    •    Payment or billing data (if payments are processed on-site)

    •    Any other information you choose to submit (e.g. via contact forms, feedback, support requests)

 

1.2. Automatically Collected Information

    •    IP address

    •    Browser type, version, and operating system

    •    Device identifiers

    •    Pages you visit on our Site and time spent

    •    Referring URLs / how you arrived at the site

    •    Cookies, beacons, and similar tracking technologies

 

1.3. Third-Party Sources

 

We may receive information from third parties such as analytics providers, advertising networks, or social media platforms.

 

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2. How We Use the Information

 

We use the collected data for purposes including:

    •    Operating, maintaining, and improving our Site

    •    Personalizing content or user experience

    •    Communicating with you (e.g. responding to inquiries, sending updates)

    •    Processing payments or transactions

    •    Detecting and preventing fraud or abuse

    •    Complying with legal or regulatory obligations

    •    Marketing and promotional purposes (if you opt in)

 

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3. Cookies & Tracking Technologies

 

We (and third parties) may use cookies, web beacons, pixels, scripts, and other tracking tools to:

    •    Recognize you upon return visits

    •    Track your usage of pages and features

    •    Analyze and improve Site performance

    •    Serve relevant advertising

 

You can usually disable or manage cookies via your browser settings, but note that disabling some cookies may impair certain features of the Site.

 

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4. Data Sharing & Disclosure

 

We may share your information under the following circumstances:

    •    With service providers or contractors helping us operate the Site (e.g. payment processors, email providers, hosting services)

    •    With third-party analytics or advertising partners

    •    To comply with applicable laws, regulations, legal process, or governmental requests

    •    To enforce our terms and protect rights, property, or safety

    •    In connection with a merger, acquisition, reorganization, or sale of assets

 

We will not sell your personal data to third parties for their own marketing without your consent (unless required by applicable law).

 

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5. Data Security & Retention

 

5.1. Security

 

We implement reasonable technical and organizational measures to protect your data from unauthorized access, disclosure, alteration, or destruction. However, no method is perfectly secure, and we cannot guarantee absolute security.

 

5.2. Retention

 

We retain your personal data only as long as needed to fulfill the purposes described in this Policy, or as required by law. After that, we delete or anonymize your data.

 

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6. Your Rights

 

Depending on your jurisdiction, you may have rights regarding your personal data, such as:

    •    Right to access your data

    •    Right to correct inaccurate or incomplete data

    •    Right to delete or erase your data

    •    Right to restrict or object to processing

    •    Right to data portability

    •    Right to withdraw consent (for processing based on consent)

    •    Right to opt out of marketing communications

 

To exercise these rights, contact us (see Section 9). We may ask you to verify your identity before fulfilling a request.

 

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7. International Transfers

 

If you access our Site from outside our base country, your data may be transferred to (and processed in) countries different from your own. By using the Site, you consent to those transfers. We will take steps to ensure that such transfers are governed by adequate safeguards (e.g. standard contractual clauses) as required.

 

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8. Children’s Privacy

 

Our Site is not intended for children under the age of 13 (or the applicable age threshold in your jurisdiction). We do not knowingly collect personal information from children. If you believe we have collected data on a child, contact us, and we will delete that information.

 

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9. Updates to This Policy

 

We may update this Privacy Policy from time to time. When we do, we will revise the “Last updated” date above and post the new policy. We may notify users of significant changes (e.g. via email or banner). Your continued use of the Site after changes means you accept the revised policy.

 

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10. Contact Us

 

If you have questions, concerns, or want to exercise your data rights, you can reach us at:

    •    Email: m.madkour@instafixeg.com

    •    Address: Serag Mall 1, Makram Ebeid, Nasr city.

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